Frequently asked questions about Epix IPTV

Epix IPTV is an internet TV subscription for viewers in the USA and Canada. Instead of a cable box or satellite dish, you stream 27,000+ live channels and a large on-demand library over your existing internet connection, on the devices you already own.

Send us a request through the contact page and we will email you trial login details, usually within minutes. The free trial lasts 24 hours, includes the full channel list and needs no credit card. When it ends, nothing is charged; you simply choose a plan if you want to continue.

Most accounts are active within 5 to 15 minutes of payment. Your login details and a short setup guide arrive by email, and our support team can walk you through installation if needed.

No. Every Epix subscription is prepaid for a fixed period (1, 3, 6, 12 or 24 months) with no contract and no hardware rental. You only need a compatible device and an internet connection.

Plans start at $15 for one month on a single connection. Longer terms lower the effective monthly price; the 24-month plan on one connection works out to about $4 per month. See the pricing page for every connection and duration.

A connection is one stream playing at the same time. With 1 connection you can watch on one screen at a time; with 5 connections, five people in the household can watch different channels simultaneously. You can install the service on more devices than your connection count, as long as only that many play at once.

Yes. You can add connections or extend your term at any time. Contact support and we will credit the unused part of your current plan toward the new one.

Accepted payment methods are listed at checkout and may vary by region. If you have a question about payment before ordering, contact our support team.

Amazon Firestick and Fire TV, Android TV boxes and phones, Samsung and LG smart TVs, Apple TV, iPhone and iPad, Windows and Mac computers, MAG boxes and most IPTV apps that accept M3U playlists or Xtream Codes logins.

We recommend at least 15 Mbps for HD and 25 Mbps or more for 4K on each active stream. A wired Ethernet connection or a strong 5 GHz Wi-Fi signal gives the most consistent picture.

Epix IPTV runs on load-balanced servers with anti-freeze technology to keep playback smooth during busy events. If you notice buffering, our support team can check your setup and suggest the best server or player settings.

Yes. Live channels include an EPG so you can see what is on now and next, and many apps let you browse the schedule several days ahead.

Our team is available 24/7 by live chat and by email at [email protected]. Most questions are answered within minutes.

Because every customer can test the service with a free trial first, refunds are handled case by case under our refund policy. If you have a technical problem we cannot solve, contact us within 7 days of purchase.